Privacy Policy for Rajdhani Market

Effective Date: January 17, 2025 1. Introduction: Welcome to Rajdhani Market ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our mobile application ("App") and website. By accessing or using these, you agree to the terms of this Privacy Policy.

2. Information We Collect: We may collect the following types of information:
Personal Information: Information that can be used to identify you, such as your name, phone no, date of birth, phone number, and state of residence.
Device Information: No details about your device are collected.
Usage Data: Information about your interactions with the App, such as the buttons clicked, and the features you use.

3. How We Collect Information
We collect information through:
Account Registration: When you create an account, we collect personal information to verify your eligibility and provide our services.
App Usage: We collect data on how you interact with the App to provide services and ensure a smooth resolution for user requests and complaints.

4. Use of Information: We use the collected information to:
Identification: Identify our users through Login.
Provide Services: Deliver the features and functionalities of the App.
Improve User Experience: Resolve user complaints and requests as fast as we can.
Legal Compliance: Ensure adherence to applicable laws and regulations, including age and residency restrictions.
Communication: Contact you with updates, notifications, and customer support messages related to our services.

5. Disclosure of Information: We do not share your personal information with third parties, except in the following circumstances:
Legal Requirements: If required by law or in response to valid legal processes.
Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users or the public.

6. Data Security: We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. We strive to use commercially acceptable means to protect your personal information.

7. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you choose to delete your account, we will delete all identifiable information associated with you within seven working days of your request.

8. User Rights: You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal obligations.
Withdraw Consent: Withdraw any consent you have given us to process your information.
To exercise these rights, please contact our customer support team through the App.

9. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy within the App or on our official website. Your continued use of the App after any modifications indicates your acceptance of the updated Privacy Policy.

10. Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [https://rajdhanimarketmatka.in/user/contact-us] By using the Rajdhani Market App, you acknowledge that you have read, understood, and agreed to this Privacy Policy.